Terms of Service
Terms of Use
Effective Date: May 23, 2020
Welcome to https://www.vonavipro.com (the “Website”), owned and operated by Advanced Aesthetics Medi Spa LLC DBA Vonavi Pro, (“Vonavi Pro”). Except as otherwise noted herein, these terms and conditions, INCLUDING THE BINDING ARBITRATION PROVISION CONTAINED IN SECTION 19 (the “Terms”) govern your use of the Website and Vonavi Pro’s services, applications, content and products (collectively, the “Site”). Please read these Terms carefully because your use of the Site constitutes your agreement to follow and be bound by these Terms. If you do not agree to these Terms, you should not access or use the Site. Vonavi Pro reserves the right to make changes to the Site and to these Terms from time to time. When we make changes, we will post them here. For this reason, we encourage you to review these Terms whenever you use our Site because by visiting the Site, you agree to accept any such changes. Vonavi Pro provides you with access to and use of the Site subject to your compliance with these Terms. No material from the Site may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way, except as specifically permitted on the Site. The Site, including all of its information and content, such as text, data, wallpaper, icons, characters, artwork, images, photographs, graphics, music, sound, messages, software and the HTML used to generate the pages (collectively, “Materials and Content”), is Vonavi Pro’s property or that of our suppliers or licensors and is protected by patent, trademark and/or copyright under United States and/or foreign laws. Except as otherwise provided on the Site or in these Terms, you may not use, download, upload, copy, print, display, perform, reproduce, publish, modify, delete, add to, license, post, transmit or distribute any Materials and Content from this Site in whole or in part, for any public or commercial purpose without the specific prior written permission of Vonavi Pro. We grant you a personal, limited, nonexclusive, nontransferable license to access the Site and to use the information and services contained therein solely for your personal, noncommercial use as described below. We reserve the right, for any reason or for no reason, in our sole discretion and without notice to you, to revise the products and services described on the Site and to terminate, change, suspend or discontinue any aspect of the Site, including, but not limited to, the Materials and Content on the Site as well as features and/or hours of availability of the Site, and we will not be liable to you or to any third party for doing so. We may also impose rules for and limits on use of the Site or restrict your access to part, or all, of the Site without notice or penalty. We have the right to change these rules and/or limitations at any time, in our sole discretion.
- Prohibited Uses. The Site may be used only for lawful purposes and is available only for your personal, noncommercial use, which shall be limited to viewing the Site, purchasing products, providing information to the Site and downloading product information for your personal review. You are responsible for your own communications, including the transmission, posting and uploading of information, and are responsible for the consequences of such communications to the Site. Vonavi Pro specifically prohibits any use of the Site, and requires all users to agree not to use the Site, for any of the following: (i) posting any information that is incomplete, false, inaccurate or not your own; (ii) engaging in conduct that would constitute a criminal offense, giving rise to civil liability or otherwise violate any city, state, national or international law or regulation, or that would fail to comply with accepted Internet protocol; (iii) communicating, transmitting or posting material that is copyrighted or otherwise owned by a third party unless you are the copyright owner or have the irrevocable permission of the owner to post it; (iv) communicating, transmitting or posting material that (a) reveals trade secrets, unless you own them or have the irrevocable permission of the owner, (b) infringes on any other intellectual property, privacy or publicity right of another, or (c) is in violation of applicable laws or regulations; (v) communicating, transmitting or transferring (by any means) information or software derived from the Site to foreign countries or certain foreign nations in violation of any applicable export control laws; or (vi) attempting to interfere in any way with the Site’s or Vonavi Pro’s networks or network security, or attempting to use the Site’s service to gain unauthorized access to any other computer system.
- Security Rules. Violations of system or network security may result in civil or criminal liability. Vonavi Pro investigates violations and may involve, and cooperate with, law enforcement authorities in prosecuting any user or users who are involved in such violations. You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, the following: (i) accessing data not intended for you or logging on to a Vonavi Pro server or account that you are not authorized to access; (ii) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization (or succeeding in such an attempt); (iii) attempting to interfere or interfering with the operation of our Site, our provision of services to any other visitors to our Site and our hosting provider or our network, including, without limitation, via means of submitting a virus to the Site, overloading, “flooding,” “email bombing” or “crashing” the Site; and (iv) forging any TCP/IP packet header or any part of the header information in any email or transmission or posting to our Site.
- Product and Pricing Information. Although Vonavi Pro has made every effort to display our products and the features, specifications and colors thereof as accurately as possible, the displayed colors of the products depend upon the monitor of the user, and Vonavi Pro cannot guarantee that the user’s monitor will accurately portray the actual colors of the products. Products displayed may be out of stock or discontinued, and prices are subject to change. Vonavi Pro is not responsible for typographical errors regarding price or any other matter.
- Payment. You must pay in full by debit or credit card in advance when you submit an order through our Website. Payment will be collected at the time of placing the order. Full payment must be received in advance before any goods are prepared or dispatched. If any payment is subsequently withdrawn, disputed, charged back or reversed in any way by you, you will have to pay the full amount of the sale, plus an administration fee and any additional fees incurred by Vonavi Pro. If you are placing an order through a company, we may agree to credit terms via a separate written agreement. Please contact us to make arrangements.
- Subscription Process, Renewal And Cancellation. If you are placing an order online as part of our subscription program, your participation will remain in effect until it is cancelled. We may, in our sole discretion, terminate your participation in the program at any time without notice to you. If you subscribe to our automatic renewal program and you have provided us with a valid credit card number or an alternate payment method, each payment will be automatically processed at the time of each successive shipment of product and will be billed to the payment method you provided to us at the time of your initial purchase and enrollment. If you wish to cancel your participation in our automatic renewal program, you may do so at any time by emailing lana@vonavipro.com.
You are obligated to provide current, complete, and accurate information for your billing account. You are responsible for promptly updating all information to keep your billing account current, complete, and accurate (e.g., change in billing address, credit card number, or credit card expiration date). You must promptly notify us if your credit card information is cancelled or is no longer valid (e.g., loss or theft). Changes to such information can be made by emailing a customer service representative at lana@vonavipro.com or updating your information under the My Account page on our Website.
- Cancellation; Refunds. If you’re not 100% satisfied with your order, please e-mail us at lana@vonavipro.com so we can find a solution that meets your skin care needs.
You may return most new and unopened items within 30 days of delivery for a full refund. You must return items in new or unused condition with all original materials included with the shipment. We must receive your returned items at our processing facility within 45 days of delivery. We inspect all returned items and award a partial refund for opened or used products. Only if the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges. If you initiate a return after 30 days, Vonavi Pro may issue a partial refund depending on elapsed time and condition of merchandise. Your return may expire after 90 days if we have not received your item.
Orders cannot be cancelled once Vonavi Pro has begun processing the order. In order to promptly deliver our product, the processing of an order commences almost immediately once you have submitted your order. We are unable to accommodate requests to change or cancel an order after two hours have passed since the order was placed. Any changes to or cancellation of an order can only be made with Vonavi Pro’s prior written approval and additional charges may apply. Any agreement by Vonavi Pro to accommodate a cancellation request will be conditioned upon payment of any and all costs, charges and expenses already incurred by Vonavi Pro to that point, and you agree that such amounts may be deducted from any payments previously made to Vonavi Pro. Accordingly, we encourage you to carefully check your order before submitting it.
- Quotes; Custom Orders; Changes. The prices displayed on this Website are quoted in U.S. Dollars and are valid and effective only in the United States. Additional shipping and other charges may apply for orders outside of the United States and/or into U.S. territories, and you will be advised of such charges and your responsibility for any portion thereof before we finalize and ship your order. Furthermore, while we do our best to assure that the taxes quoted for a particular order are accurate for the applicable location to which the order is being shipped, should an erroneous quote be provided, we will notify you of such error before finalizing and shipping your order. You will be responsible for all applicable taxes, regardless of the amount quoted on this Website at the time of your order.
- Delivery. Delivery will be deemed to have taken place at the time Vonavi Pro places an order in the possession of any carrier service (e.g., UPS, USPS, or Federal Express) for customer delivery. Vonavi Pro is not responsible for lost, stolen or damaged goods once an order leaves our possession. If you choose a specific delivery date when placing your order, we will do our best to arrange delivery for that day. You acknowledge that requested delivery dates are non-binding estimates only and that you have no claim against us for any delays or early deliveries. Once your order is in the hands of the carrier we have no control over the delivery process and we recommend you choose a delivery date at least one day early to avoid disappointment. We reserve the right to make deliveries in installments which shall not relieve you from your obligation to accept and pay for remaining deliveries.
- Warranties. Except as expressly made by Vonavi Pro in writing, Vonavi Pro Makes no warranties whatsoever for its products. Some states do not allow limitations of implied warranties, so these limitations may not apply to you.
- Limitation of Liability. Vonavi Pro does not accept liability beyond the remedies set forth herein, including but not limited to any liability for product not being available for use, lost profits, or loss of business. Except as expressly provided herein, Vonavi Pro will not be liable for any consequential, special, indirect or punitive damages, even if advised of the possibility of such damages or for any claim by any third party. You agree that for any liability related to the purchase of product, Vonavi Pro is not liable or responsible for any amount of damages above the amount invoiced for the applicable product. Some jurisdictions may not enforce all of these limitations, and only the limitations that are lawfully applied to you in your jurisdiction will apply. Purchases may not be resold or exported. Your purchase is for your own use, not for resale or export. Your purchase may not be sold, leased, or transferred to restricted countries, restricted end users, or for restricted end uses according to U.S. export and sanctions laws.
- Proprietary Rights. As between you and Vonavi Pro, Vonavi Pro is the owner and/or authorized user of any registered or unregistered trademark, trade name and/or service mark appearing on the Site, and is the copyright owner or licensee of the Materials and Content on the Site, unless otherwise indicated. The Vonavi Pro logos, designs, titles, phrases and product names and the copyrights, trademarks, service marks, trade dress and/or other intellectual property in such materials (collectively, the “Intellectual Property”) are owned by Vonavi Pro and may be registered in the United States and internationally. You agree not to display or use the Intellectual Property in any manner without Vonavi Pro’s prior written permission. Nothing on the Site should be construed to grant any license or right to use any of the Intellectual Property without the prior written consent of Vonavi Pro. Except as otherwise provided herein, use of the Site does not grant you a license to any Materials and Content or features you may access on the Site and you may not modify, rent, lease, loan, sell, distribute or create derivative works of such Materials and Content, features or materials, in whole or in part. Any commercial use of the Site is strictly prohibited, except as allowed herein or otherwise approved by us. You may not download or save a copy of any of the Materials and Content or screens for any purpose except as otherwise provided by Vonavi Pro. If you make use of the Site, other than as provided herein, in doing so you may violate copyright and other laws of the United States and/or other countries, as well as applicable state laws, and you may be subject to liability for such unauthorized use. The information on the Site, including, without limitation, all site design, text, graphics, interfaces and the selection and arrangements of such is protected by law, including, but not limited to, copyright law.
- Social Media Agreement.
- We do not claim ownership of user-generated content and material. Any and all photographs, articles, images, graphics, videos, sounds, music, audio recordings, text, files, profiles, communications, comments, feedback, suggestions, ideas, concepts, questions, data or other content that you: (i) submit or post on the Site, on any of our blogs, social media accounts or through tools or applications we provide for posting or sharing such content with us; or (ii) have posted or uploaded to your social media accounts, including but not limited to Instagram, Twitter, Facebook, Tumblr and Pinterest, that are tagged with #Vonavi ProDarden #Vonavi ProDardenSkincare or any other Vonavi Pro promoted hashtag (collectively “User Content”) shall be deemed non-confidential and non-proprietary. By submitting or posting any User Content, you grant to Vonavi Pro a perpetual, irrevocable, royalty-free, worldwide, sublicensable and transferable license to copy, publish, translate, modify, reformat, create derivative works from, distribute, reproduce, sell, display, transmit, publish, broadcast, host, archive, store, cache, use or otherwise exploit all or any portion of the User Content, as well as your name, persona and likeness (and the likeness of any other person appearing therein, including, without limitation, any minor child) included in any User Content and your social media account handle, username, real name, profile picture and/or any other information associated with the User Content, in any commercial or noncommercial manner whatsoever, in whole or in part, in any and all distribution channels, forms, media or technology, whether now known or hereafter developed, including, but not limited to, in stores, printed marketing materials, emails, web pages, social media accounts and for any other marketing, advertising, public relations, sales or promotional purposes with or without attribution and without further notice to you. Neither you, nor any other person or entity, will have the right to: (a) receive any royalty or consideration of any kind for the use of the User Content pursuant to these Terms; or (b) inspect or approve the editorial copy or other material that may be used in connection with the User Content. Vonavi Pro will be free to use any ideas, concepts, know-how or techniques contained in such User Content for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products that incorporate or otherwise rely upon such information. Vonavi Pro shall have no obligation to monitor User Content, use or display User Content, compensate you for submitting User Content or respond to any User Content. Vonavi Pro retains the right, in its sole discretion and without prior notice, to remove, revise or refuse to post any User Content for any reason or no reason. Subject to the licenses granted in these Terms, you retain ownership of any copyright and other rights you may have in the User Content.
- By submitting or posting User Content on the Site, on your social media accounts or through any tools or applications we provide for posting or sharing your User Content with us, you represent and warrant that: (i) you own or control any and all rights in and to the User Content, and the right to grant all of the rights and licenses in these Terms, and if you are not the holder of such rights, the holder of such rights has completely and effectively waived all such rights and irrevocably granted you the right to grant the licenses stated above without the need for payment to you or any other person or entity; (ii) you have obtained permission from any individuals that appear in the User Content to use, and grant others the right to use, their name, image, voice and/or likeness without the need for payment to you or any other person or entity; (iii) you hereby give permission on behalf of any minor children that appear in the User Content, to which you are the legal guardian, to use, and grant others the right to use, their name, image, voice and/or likeness without the need for payment to you or any other person or entity; (iv) you are 18 years of age or older; and (v) the User Content does not (a) contain false or misleading information, (b) infringe on the intellectual property, privacy, publicity, statutory, contractual or other rights of any third party, (c) contain any libelous, defamatory, obscene, offensive, threatening or otherwise harassing or hateful content, (d) contain any addresses, email addresses, phone numbers or any contact information or (e) contain computer viruses, worms or other harmful files. Upon request by Vonavi Pro, you will furnish Vonavi Pro any documentation, substantiation or releases necessary to verify your compliance with these Terms. You are solely responsible for the User Content and you hereby agree to indemnify and hold Vonavi Pro and its members, manager, employees, agents, affiliates, assigns and licensees harmless from any and all damages, claims, expenses, costs or fees arising from or in connection with a breach of any of the foregoing representations or your violation of any law or rights of a third party.
- Vonavi Pro does not guarantee the truthfulness, accuracy or reliability of any User Content or endorse any opinions expressed by you or anyone else. By submitting or posting the User Content you fully and unconditionally release and forever discharge Vonavi Pro and its officers, directors, employees and agents from any and all claims, demands and damages (actual or consequential, direct or indirect), whether now known or unknown, of every kind and nature relating to, arising out of or in any way connected with: (i) disputes between you and one or more users or any other person or entity; or (ii) the use by Vonavi Pro or you of the User Content, including, without limitation, any and all claims that use of the User Content pursuant to these Terms violates any of your intellectual property rights, copyrights, rights of publicity or privacy, “moral rights,” or rights of attribution and integrity. You acknowledge and agree that Vonavi Pro has no control over, and shall have no liability for any damages resulting from, the use (including, without limitation, re-publication) or misuse by you or any third party of any User Content. Vonavi Pro acts as a passive conduit for User Content and has no obligation to screen or monitor User Content. If Vonavi Pro becomes aware of any User Content that allegedly may not conform to these Terms, Vonavi Pro may investigate the allegation and determine in its sole discretion whether to take action in accordance with these Terms. Vonavi Pro has no liability or responsibility to Users for performance or nonperformance of such activities.
- Without limiting the foregoing in any way, Vonavi Pro has the absolute right to remove and/or delete without notice any User Content within its control in its sole discretion. You consent to such removal and/or deletion and waive any claim against Vonavi Pro for such removal and/or deletion. Vonavi Pro is not responsible for failure to store posted content or other materials you transmit through the Site. You should take measures to preserve copies of any data, material, content or information you post to the Site or any other sites or platforms.
- Copyright Complaints. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Vonavi Pro’s copyright agent the following information required by the Online Copyright Infringement Liability Limitation Act of the DMCA, 17 U.S.C. §512 (“DMCA”). Please be advised that to be effective, the notice must include ALL of the following: (i) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (ii) identification of the copyright work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site; (iii) identification of the material that is claimed to be infringing or to be the subject of infringing activity and information reasonably sufficient to permit us to locate the material; (iv) information reasonably sufficient to permit us to contact the complaining party; (v) a statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or as a matter of law; and (vi) a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. Notices of claimed copyright infringement and counter-notices should be delivered via email to lana@vonavipro.com or by mail addressed to Advanced Aesthetics Medi Spa LLC DBA Vonavi Pro, 120 Westfield St, West Springfield, MA 01089. In accordance with the DMCA, it is our policy to terminate use of our Site by repeat infringers in appropriate circumstances.
- Privacy Policy. Notwithstanding anything else to the contrary contained in these Terms of Use, Vonavi Pro’s use of any personally identifiable information (name, etc.) you provide via the Site shall be governed by our Privacy Policy. For further information regarding Vonavi Pro’s protection of your personal information, please refer to our Privacy Policy.
- Massachusetts Consumer Rights Notice. Under Massachusetts Civil Code Section 1789.3, Massachusetts users are entitled to the following consumer rights notice: If you have a question or complaint regarding the Site, please either send an email to lana@vonavipro.com or write to us at Advanced Aesthetics Medi Spa LLC DBA Vonavi Pro, 120 Westfield St, West Springfield, MA 01089. Residents of Massachusetts may contact the Massachusetts Department of Consumer Affairs Division of Consumer Services, Complaint Assistance Unit by mail or by telephone.
- Disclaimers and Limitations of Liability.
- Vonavi Pro publishes information on its Site as a convenience to its visitors. While Vonavi Pro attempts to provide accurate and timely information, there may be inadvertent technical or factual inaccuracies and typographical errors. We reserve the right to make corrections and changes to the Site at any time without notice. The products described on the Site may not be available in your region. Vonavi Pro does not claim that the information on the Site is appropriate to your jurisdiction or that the products described on its Site will be available for purchase in all jurisdictions.
- You assume all responsibility and risk with respect to your use of the Site, which is provided “AS IS.” Vonavi Pro disclaims all warranties, conditions, representations and endorsements of any kind, either express or implied, with regard to information accessed from or via the site, including, without limitation, all content and materials, functions and services provided on the site, which are provided without warranty of any kind, including, but not limited to, any warranties concerning the availability, accuracy, completeness, usefulness or content of information, uninterrupted access and any warranties of title, non-infringement, merchantability or fitness for a particular purpose. Vonavi Pro does not warrant that the site or its function or the content and materials or the services made available thereby will be timely, secure, uninterrupted or error-free, or that defects will be corrected. Vonavi Pro makes no warranty that the site will meet users’ expectations or requirements. No advice, results or information, or materials whether oral or written, obtained by you through the site shall create any warranty not expressly made herein. If you are dissatisfied with the site, your sole remedy is to discontinue using the site. Any material downloaded or otherwise obtained through the use of the site is done at your own discretion and risk and you will be solely responsible for any damage that results from the download of any such material. This limitation of liability may not apply to all users and may be limited by applicable law, and certain users may have additional rights not expressed herein.
- Vonavi Pro makes no warranties of any kind regarding any sites not controlled by Vonavi Pro to which you may be directed or hyperlinked from this Site. Hyperlinks are included solely for your convenience, and Vonavi Pro makes no representations or warranties with regard to the accuracy, availability, suitability or safety of information provided in such sites not controlled by Vonavi Pro. Vonavi Pro does not endorse, warrant or guarantee any products or services offered or provided by or on behalf of third parties on the Site.
- In no event shall Vonavi Pro, its affiliates or any of their respective members, managers, officers, employees, agents or content or service providers be liable to you for any direct, indirect, special, incidental, consequential, exemplary or punitive damages, losses or causes of action (whether in contract or tort, including, but not limited to, negligence or otherwise) arising from or in any way related to the use of, or the inability to use, or the performance of the site or the content and materials or functionality on or accessed through the site, including, without limitation, loss of revenue, or anticipated profits, or lost business, data or sales or any other type of damage, tangible or intangible in nature, even if Vonavi Pro or its representative or such individual has been advised of the possibility of such damages. Some jurisdictions do not allow this limitation or exclusion of liability, so some of the above limitations may not apply to you.
- Indemnity. You agree to indemnify and hold Vonavi Pro, its managers, members, officers, employees, agents and affiliates harmless from any and all claims, liabilities, damages, costs and expenses, including actual outside attorneys’ fees and court costs, in any way arising from, related to or in connection with your use of the Site, your violation of these Terms or the posting or transmission of any materials on or through the Site by you, including, but not limited to, any third-party claim that any information, materials or User Content you provide infringes any third-party proprietary right. You further agree to reimburse Vonavi Pro, within thirty (30) days of each demand for reimbursement, for any and all costs, liabilities, expenses, fees, fines, professional fees and other amounts paid or incurred by Vonavi Pro (or such other indemnitee) in connection with the foregoing indemnity.
- Governing Law and Disputes. The parties agree that these terms, any sales thereunder, and/or any claim, dispute or controversy (whether in contract, tort or otherwise) between you and Vonavi Pro arising from or relating to these terms, its interpretation or the breach, termination or validity thereof, the relationships that result from these terms, Vonavi Pro’s advertising, or any related purchase shall be governed by the laws of the state of Massachusetts, without regard to conflicts of law.
- Dispute Resolution and Binding Arbitration. You and Vonavi Pro are agreeing to give up any rights to litigate claims in a court or before a jury, or to participate in a class action or representative action with respect to a claim. Other rights that you would have if you went to court may also be unavailable or may be limited in arbitration. Any claim, dispute or controversy (whether in contract, tort or otherwise, whether pre-existing, present or future, and including statutory, consumer protection, common law, intentional tort, injunctive and equitable claims) between you and Advanced Aesthetics Medi Spa LLC DBA Vonavi Pro, its members, managers, agents, employees, successors, assigns, direct and indirect subsidiaries, and any third party providing any products or services to you in connection with your purchase (collectively “Vonavi Pro”) arising from or relating in any way to your purchase of product, your use of the Site, these Terms, its interpretation or the breach, termination or validity thereof, the relationships that result from these Terms (including relationships with third parties who are not signatories to these Terms), Vonavi Pro’s advertising or any related purchase shall be resolved exclusively and finally by binding arbitration. The arbitrator shall have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision including any unconscionability challenge or any other challenge that the arbitration provision or these Terms is void, voidable or otherwise invalid. The arbitration shall be administered by the American Arbitration Association (AAA) or JAMS (or a substitute forum if both are unavailable) in Hamden County, Massachusetts. Arbitration proceedings shall be governed by this provision and the applicable procedures of the selected arbitration administrator, including any applicable procedures for consumer-related disputes, in effect at the time the claim is filed. Consumer claimants (individuals whose transaction is intended for personal, family or household use) may elect to pursue their claims in small-claims court rather than arbitration. The arbitration or small-claims court proceeding will be limited solely to the customer’s individual dispute or controversy. You agree to arbitration on an individual basis. In any dispute, Neither you nor Vonavi Pro shall be entitled to join or consolidate claims by or against other customers/users, or arbitrate or otherwise participate in any claim as a class representative, class member or in a private attorney general capacity. If any provision of this arbitration agreement is found unenforceable, the unenforceable provision shall be severed and the remaining arbitration terms shall be enforced (but in no case shall there be class arbitration). The arbitrator shall be empowered to grant whatever relief would be available in court under law or in equity. This transaction shall be governed by the Federal Arbitration Act 9 U.S.C. sec. 1-16 (FAA). Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. Payment for all filing, administration and arbitrator fees will be governed by the rules of the applicable arbitration administrator, provided, that Vonavi Pro will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous. If you prevail on any claim that affords the prevailing party statutory attorneys’ fees, the arbitrator may award reasonable fees to you under the standards for fee shifting provided by law. Information on AAA or JAMS and their applicable rules are available at the following numbers and URLs: (i) American Arbitration Association: (800) 778-7879, adr.org; and (ii) JAMS: (800) 352-5267, www.jamsadr.com. If for any reason a claim proceeds in court rather than in arbitration each of you and Vonavi Pro waive any right to a jury trial. Moreover, each of you and Vonavi Pro both agree that either party may bring suit in court to enjoin infringement or misuse of intellectual property rights.
- The Site may contain links to websites, applications or other products or services operated by other companies (“Third Party Platforms”). Vonavi Pro does not endorse, monitor or have any control over these Third Party Platforms, which have separate terms of use and privacy policies. Vonavi Pro is not responsible for the content or policies of Third Party Platforms and you access such Third Party Platforms at your own risk.
- General. These Terms constitute the entire agreement between you and Vonavi Pro and govern your use of the Site, and they supersede any prior agreements between you and Vonavi Pro, provided, however, that these Terms shall be read in conjunction with the “Privacy Policy,” as applicable. You also may be subject to additional terms and conditions that are applicable to certain parts of the Site. You agree that this Site shall be deemed a passive website solely based in Massachusetts, USA, which does not give rise to personal jurisdiction over Vonavi Pro in jurisdictions other than Massachusetts. Vonavi Pro may terminate this agreement and deny you access to the Site at any time, immediately and without notice, if in Vonavi Pro’s sole discretion you fail to comply with any provision of these Terms. You agree that no joint venture, partnership, employment or agency relationship exists between Vonavi Pro and you as a result of these Terms or your use of the Site. Any claim or cause of action you may have with respect to Vonavi Pro or the Site must be commenced within one (1) year after the claim or cause of action arose or be forever barred. The failure of Vonavi Pro to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision in these Terms of Use is held invalid, the remainder of these Terms shall continue to be enforceable. If any provision in these Terms is deemed unlawful, void or unenforceable, then that provision is deemed severable from these Terms and the remaining provisions are still valid and enforceable. You may not assign these Terms nor any of your rights or obligations under these Terms without Vonavi Pro’s express prior written consent. These Terms inure to the benefit of Vonavi Pro’s successors, assigns, affiliates and licensees. The section titles in these Terms are for convenience only and have no legal or contractual effect. To contact us with any questions or concerns in connection with these Terms or the Site, or to provide any notice under these Terms to us, please refer to our Contact Us page.